Customer has to initiate a return after receiving their item.

• Standard:  02 days from the date of delivery.

Condition of Returned Items.

• Define exactly what condition the product must be in to be eligible for a refund or exchange.
• Standard Requirements:
• Unused, unworn, or unopened.
• In original packaging.
• With all original tags and labels attached.
• In resalable condition.

Return and Exchange Procedure.

• Provide simple, step-by-step instructions for the customer to follow.
• How to Initiate:
• Start the process via an email, or customer service phone call.
• Require a proof of purchase (order number, receipt).
• Require a video when you received and open packaging.

Refund/Exchange Options.

• Be transparent about how the customer will receive their money or replacement item.
• Refund Method: Specify if the refund will go back to the original payment method (credit card, PayPal, Online, NEFT)
• Refund Amount: After deducting shipping charges balance Amount refund to customer
• Processing Time: Provide an expected timeframe for the refund to be processed once the return is received (e.g., 10-20 business days).